Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible.

Processing Time
All orders are processed within 1–2 working days. Orders placed on weekends or bank holidays will be processed the next working day.

Delivery Service
We use Royal Mail Tracked 24 for all UK deliveries.

Estimated Delivery Time
* UK Delivery: 1–2 working days after dispatch
Please note delivery times are estimates and may vary during busy periods.

Shipping Costs
Shipping costs are calculated at checkout unless stated otherwise.

Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS so you can track your delivery.

Delivery Issues
We are not responsible for delays caused by the courier, but we will always do our best to assist if any issues arise.

Incorrect Address
Please ensure your delivery address is correct before placing your order. We cannot be held responsible for orders delivered to incorrect addresses provided at checkout.

Lost or Missing Orders
If your order has not arrived within the expected timeframe, please contact us and we will investigate with the courier.